|
Internet Infinity is a professional dynamic development company based in Montreal, Canada. We offer consultation and development of dynamic web-based applications, E-commerce, integration of online payment processing solutions, data migration, internet marketing and search engine optimisation (SEO). Internet Infinity also operates in the Voice Over IP (VoIP) field, Clustered Web Hosting and server lease offering innovative solutions for over 12 years now.
New job positions will take place in our new offices offering a stimulating and dynamic environnment and is accessible by public transportation. We offer good opportunity for growth, development and internal promotion.
Senior web developer
Start date : Immediate Soon
Type of position : Full time
Salary : starting at $45,000, based on experience
Job Field : Programming, software architecture
Probation : 3 Month
Geographic area : Montréal / Laval, Québec
Training : Will be provided
Internet Infinity features a solid team of programmers, marketing professionals, web consultants and writers that know how to get online results. We are looking for a Senior web developer to be part of this always evolving venture.
The senior web developer will be responsible for concept, development, documentation and maintenance of existing and new projects in collaboration with the other members. Strong mastering of PHP Object Orient Programming, near perfect knowledge of SQL and concrete experience working with complex web projects is required.
Essential Job Functions :
- Develop Web applications using technologies such as PHP, MySQL, JavaScript, Flash.
- Define and organize technical designs specifications.
Mandatory requirements and Competencies:
- High school diploma or equivalent.
- 3-5 years experience working with SQL and PHP and JavaScript.
- Good knowledge of HTML and CSS.
- Solid understanding of web-based architectures and programming, including data-driven e-commerce websites.
- Very strong willingness to learn and improve our development infrastructure.
- French spoken and written, english written.
Additional Recommended Competencies:
- Familiar with Flash Media Server, flash programming.
- Good knowledge of Linux, Apache and MySQL.
- Experience with maintaining a subversion code repository to support the complete software development process.
- Aptitude to train and coach junior team members.
- Fluent in English, written and spoken.
Please send your CV to: jobs -@- getinfinity.com
Junior Web developer
Start date : Immediate Soon
Type of position : Full time
Salary : starting at $35,000, based on experience
Job Field : Programming, software maintenance
Probation : 3 Month
Geographic area : Montréal / Laval, Québec
Training : Will be provided
The candidate will develop new projects and update of existing projects. To do so, he or she must have excellent knowledge of PHP, Mysql and a good understanding of e-commerce. The candidate must be reliable, trustworthy and be able to work in a very rigorous and well established developmental environment.
Essential Job Functions :
- Assist in developping and maintaining web applications using PHP, Javascript and SQL.
- Integration of web site content and dynamic elements.
- Perform tests and quality assurance.
Mandatory requirements and Competencies:
- High school diploma or equivalent.
- 2-3 years experience working with SQL and PHP.
- Good knowledge of HTML and CSS.
- Knowledge of javascript programming.
- Ability to learn and retain new information and concepts quickly.
- Exhibits the ability to follow direction and possesses the ability to follow through.
- French spoken and written, english written.
Additional Recommended Competencies:
- Knowledge of Flash/Flex.
- Fluent in English, written and spoken.
Please send your CV to: jobs -@- getinfinity.com
Customer Care Agent
Start date : Immediate
Type of position : Full time
Salary : starting at $28,000, based on experience
Job Field : Customer support, Telecommunications
Probation : 3 Month
Geographic area : Montréal / Laval, Québec
Training : Will be provided
Internet Infinity is a web development firm operating in the Voice Over IP (VoIP) field and Web Hosting for over 5 years now. Our VoiceMeUp project offers it's services to businesses in the Canada, US and other parts of the world. We are looking for a customer care representative to assist with customer inquiries.
They will be responsible for front-line queries of our customers.
Understand and identify customers issues in details, which are then delegated to technical team.
Responsible for recording, managing and replying to customers via internal ticketing system.
Essential Job Functions :
- Provide general customer support to our customers – account activation, login, payment, invoice, account usage.
- Understand customer issues and gather relevant information in order to provide the technical team with details.
- Ensure client satisfaction through handling concerns or objections by resolving and properly escalating as required.
- “Type up” voicemails in support ticketing system.
- Record incoming calls via internal ticketing system.
- Replying to customer inquiries via – phone, ticket system or live chat.
- Assign ticket to the appropriate person/department.
Mandatory requirements and Competencies:
- High school diploma or equivalent.
- 2-3 years experience in customer support.
- Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful.
- Working knowledge and experience with technology such as computers, Internet, emails, online instant messenging and traditionnal phone features.
- Ability to learn and retain new information and concepts quickly.
- Demonstrates ability to diagnose and solve problems.
- Exhibits the ability to follow direction and possesses the ability to follow through.
- Well organised, independent and patient.
- Fluent in both English and French, written and spoken.
Additional Recommended Competencies:
- Sales experience is a plus but not required, often you will be required to provide our services rates and services terms.
Please send your CV to: jobs -@- getinfinity.com
Receptionnist / Book keeper
Start date : Fulfilled
Type of position : Full time
Salary : starting at $28,000, based on experience
Job Field : Accounting, Customer service
Probation : 3 Month
Geographic area : Montréal / Laval, Québec
Training : Will be provided
Technician / VoIP Analyst
Start date : Immediately
Type of position : Full time
Salary : starting at $32,000, based on experience
Job Field : Information Technology, Customer service
Probation : 3 Month
Geographic area : Montréal / Laval, Québec
Training : Will be provided
We are looking for a technician with experience in the VoIP industry with knowledge of the many available platforms such as Asterisk, FreeSwitch, 3CX and such. The technician will be responsible in assisting customers with interconnection and provide support for existing systems already in place as a consulting service. The technician will also provide second line of support for general inquiries that requires more extensive knowledge of VoIP.
This position will be full time work from our office and may require to work at other location in the great Montreal area from time to time. The ideal candidate is someone meticulous who can be productive at the same time. Must be able to work under pressure in rare occasions.
Essential Job Functions :
- Manage, analyse, diagnose and follow up on technical inquiries transmitted by the customer service department.
- Direct interaction with clients when necessary both on phone and ticketing system and provide follow-up.
- Document and comment each intervention in ticket system and provide accurate worked time details for billing.
- Assist on a daily basis the customer service department with general inquiries that requires a bit of technical knowledge.
- Installation, configuration and administration of our dedicated Hosted PBX provided to our clients.
- Install, configure or diagnose equipment deployed at our clients location (from time to time)
Mandatory requirements and Competencies:
- High school diploma or equivalent.
- Exhibits strong interpersonal skills with the ability to relate to customers, peers, and management. Is positive, pleasant, and respectful.
- 4-5 years experience in networking.
- 1-2 years experience working with Asterisk, FreePBX and other similar platforms
- Experience with GNU/Linux Operating system and server administration
- Ability to learn and retain new information and concepts quickly.
- Well organised, independent and patient.
- Fluent in both English and French, written and spoken.
Additional Recommended Competencies:
- Knowledge of other VoIP Platforms such as Freeswitch, 3CX.
- Knowledge of MySQL, PHP and Apache.
- Knowledge of other Proprietary PBX phone systems (Nortel / Panasonic / Toshiba). can be helpful.
Please send your CV to: jobs -@- getinfinity.com
|
